Optus ipPhone Express is an off-the-shelf VoIP product that lets you make great call savings over the Internet without giving up your old fixed line¹, perfect as your second line.

A summary of Optus ipPhone Express benefits

1. Lower Priced Calls
Use the Internet to make lower-priced calls, starting at 12 cents for local calls.

2. Simple-to-Use Tools Typically Enjoyed by Big Business
Access advanced features traditionally enjoyed by large organisations such as PABX-style Call Routing, Call Logs and Call Screening. All features are easy to set up and simple to manage.

3. Your Own ‘Virtual Receptionist’ With Personal Agent
When you’re online, this web-based tool lets you make and receive calls via your browser and offers a number of great call management features. Call Routing directs incoming calls according to the time of day and week and caller ID lets you know who’s calling. The Personal Telephone Directory handles all your contacts and lets you make calls with the click of a button, while Line Hunt means no call will go unanswered.

4. Easy Calling Directly from Your Screen
Soft Phone is an application that’s loaded onto your computer, and lets you make calls directly from your screen. Styled like an on-screen telephone, you dial via your screen and use an IP handset or headset to talk. Call Logs keep a record of who you’ve been talking to and for how long³.

5. Keep Your Existing Number
Most customers will be able to keep their existing phone numbers⁴.  Contact us to find out whether your business’ phone number is "portable".²

1. The ipPhone Express service is available in metropolitan and many regional areas of NSW, ACT, VIC, QLD, SA and WA. It is not available in TAS or NT. For technical and commercial reasons, not all businesses can be connected to ipPhone Express.
2. Numbers must be simple services only and not all features and services are able to be transferred with your local call service.
3. Optus Soft Phone is not compatible with some operating systems, including Microsoft Windows Vista and Macintosh OS operating systems
4. For technical reasons, existing Optus Local Access Resale (LAR) customers who switch their existing LAR service to an ipPhone Express service and some businesses switching to ipPhone Express from other providers’ services are currently unable to keep their existing phone number.

Pricing

Professional Multimedia Extras (Optional Add On)
Take your business to the next level with these Multimedia Bolt-On extras:

• Video conferencing lets see who you are talking to – a simple and inexpensive way to meet with your staff and customers.
• Presence is similar to instant messaging and lets you know who is online before you call.
• File Share transfers files while you’re online without the need for email.
• Web Push shares a web page so you don’t need to spell out the URL over the phone.

Our alternative VoIP product, Optus ipPhone Premier, offers business-class quality and the ability to handle more complex line set-ups. View a comparison of Optus ipPhone products to see which is best for your business.

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View Terms and Conditions

Terms and Conditions: 1. To be eligible to acquire an ipPhone Express service you must be and remain connected to a Business DSL Direct or Business DSL service from Optus and Optus Local Direct or Local Access Resale service. 2. The ipPhone Express service is available in metropolitan and many regional areas of NSW, ACT, VIC, QLD, SA and WA. It is not available in TAS or NT. For technical and commercial reasons, not all businesses can be connected to ipPhone Express. 3. In the event of a power failure, you will not be able to use your ipPhone Express service to make or receive calls, including, for example, to emergency services. 4. Some services, including TTY, fax and EFTPOS cannot be used with ipPhone Express service. 5. Calls made using your ipPhone Express service count towards your broadband data usage allowance. 6. Quality of calls made using your Optus ipPhone Express service may be affected if your business is not located in an area serviced by Optus’ own network. If you exceed your broadband data usage allowance so that your broadband service is speed limited, your IP phone Express service will be severely degraded and, in some cases, will not work. 7(a). Customers who wish to use their existing telephone number with the ipPhone Express service must complete a Porting Authority Form which contains the information that we send to Telstra to request that the number be ported to Optus. There are a number of limits as to what can be ported on the Optus network. 7(b). Numbers must be simple services only and not all features and services are able to be transferred with your local call service. 8. Optus Soft Phone is not compatible with some operating systems, including Microsoft Windows Vista and Macintosh OS operating systems. 9. Local call rates apply to standard local calls only. Some services eg ISDN are not classified as standard local calls. 10. Your current service provider is responsible for providing service and fault assistance until the service is transferred to Optus. Once transferred, any previous contractual rights, discounts etc with your previous service provider will be forfeited. 11. To take advantage of the features offered by the Multimedia Bolt On the person you are communicating with must also be an Optus ipPhone Multimedia Bolt On customer.